we are committed to providing you with the best online shopping experience. Our goal is to ensure that your order arrives on time and in perfect condition. Below is our shipping policy that outlines how we handle orders, shipping methods, and delivery times.

1. Order Processing Time

All orders are processed within 1-2 business days, excluding weekends and holidays. Orders placed after 9 PM on weekdays or over the weekend will be processed the next business day. You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Methods and Costs

We offer several shipping options depending on your location and the size of the order:

• Standard Shipping: Typically 5-7 business days for delivery.
• Expedited Shipping: 2-3 business days for delivery.
• Overnight Shipping: Next business day delivery (available only for certain locations).

Shipping costs are calculated at checkout based on the weight and dimensions of your order and the shipping destination. Free shipping may be offered on select items or promotions.

3. International Shipping

We do offer international shipping to select countries. Please note that international shipping fees will vary depending on your location, and customs duties, taxes, or other import fees may apply when the order arrives at your destination. These fees are the responsibility of the customer.

Before completing your purchase, please make sure to check if we ship to your country by reviewing the available options during checkout.

4. Delivery Time

Delivery times vary based on your location and the shipping method selected at checkout. While we do our best to ensure your order arrives on time, please note that we cannot guarantee exact delivery dates, especially during peak seasons or due to unexpected shipping delays.

For domestic orders, please allow up to 7 business days for standard shipping. International orders may take longer due to customs processing.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can also check the status of your order by logging into your account on our website.

6. Shipping Restrictions

• We do not ship to P.O. Boxes for certain large or bulky items.
• Some products, including Banshee motorcycles or heavy parts, may have additional shipping restrictions due to their size or weight.

If there are any shipping restrictions that apply to your order, we will notify you via email and offer solutions, such as alternative shipping methods.

7. Damaged or Lost Packages

In the rare event that your package is damaged during shipping or is lost, please contact our customer service team at [Your Contact Email] or [Your Contact Phone Number] within 5 business days of receiving the shipment. We will investigate the issue and work with you to resolve it as quickly as possible.

If a package is marked as delivered but not received, please check with your neighbors or local postal carrier. If it is still unaccounted for, contact us for assistance.

8. Returns and Exchanges

If you are not fully satisfied with your order, please refer to our Return Policy for instructions on how to return or exchange items. Please ensure that all items are in their original condition for a hassle-free return.

9. Shipping Address

Please ensure that your shipping address is entered correctly during checkout. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.

If you need to update your shipping address after placing your order, please contact us immediately. If the order has already been shipped, we may not be able to change the address in time.

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Contact Us

If you have any questions about shipping or need assistance with an order, please reach out to our customer service team:

PS Motorbikes
Email:[contact@psmotorbikes.com]

Website: [psmotorbikes.com]